Return Policy

Returns at Zaltas Fine Jewelers are easy! If you have any questions or concerns regarding your order please feel free to contact us, as your overall satisfaction is our highest priority. 

Returns are accepted within 7 days upon receiving your order. We offer exchanges, in-store or online merchandise credit. We do not provide refunds.

To be eligible for a refund your item must be unaltered, unused and in the same condition when it was received. Before returning an item please contact us and we will issue you a Return Authorization (RA) number. 

Due to the unique customization, special orders & custom pieces are non-returnable.

Please contact us at 914.777.7304 or via email at if you have any questions regarding your order.